Spot Privacy Policy
Actually Useful Intelligence, LLC. (the "Company") is committed to maintaining robust privacy protections for its users. Our Privacy Policy ("Privacy Policy") is designed to help you understand how we collect, use and safeguard the information you provide to us and to assist you in making informed decisions when using our Service.
For purposes of this Agreement, "Service" refers to the Company's mobile application, Spot, and related services. The terms "we," "us," and "our" refer to the Company. "You" refers to you, as a user of our Service. By accessing or using our Service, you accept our Privacy Policy and Terms of Use, and you consent to our collection, storage, use and disclosure of your Personal Information as described in this Privacy Policy.
I. INFORMATION WE COLLECT
We collect "Non-Personal Information" and "Personal Information." Non-Personal Information includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks. Personal Information includes your phone number, name, profile information, restaurant reservation request details, and any other information you provide when using the Service.
1. Information collected via Technology
To activate the Service you need to submit your phone number for authentication. To use the Service thereafter, you may choose to submit further Personal Information such as your name, profile information, and preferences. However, in an effort to improve the quality of the Service, we track information provided to us by your device or by our software application when you view or use the Service, such as the type of device you use, the operating system, device identifiers, the time and date of access, and other information that does not personally identify you. We track this information using local storage and analytics technologies. This enables us to collect Non-Personal information about that user and keep a record of the user's preferences when utilizing our services, both on an individual and aggregate basis. For example, the Company may collect the following information:
- Device type and operating system
- App usage patterns and feature interactions
- Performance and crash data
- User preferences and settings
The Company may store information locally on your device to maintain your session and preferences while you use the app.
2. Information you provide us by registering for an account
In addition to the information provided automatically by your device when you use the app, to use the Service you need to create an account. You can create an account by registering with the Service using your phone number for authentication. By registering, you are authorizing us to collect, store and use your information in accordance with this Privacy Policy.
3. Children's Privacy
The Service is not directed to anyone under the age of 13. The Service does not knowingly collect or solicit information from anyone under the age of 13, or allow anyone under the age of 13 to sign up for the Service. In the event that we learn that we have gathered personal information from anyone under the age of 13 without the consent of a parent or guardian, we will delete that information as soon as possible. If you believe we have collected such information, please contact us at privacy@actuallyuseful.com.
II. HOW WE USE AND SHARE INFORMATION
Personal Information:
Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent or otherwise share for marketing purposes your Personal Information with third parties without your consent. We do share Personal Information with vendors who are performing services for the Company, such as authentication services, messaging services, and servers for our communications. Those vendors use your Personal Information only at our direction and in accordance with our Privacy Policy.
In general, the Personal Information you provide to us is used to help us communicate with you and to facilitate your restaurant reservation requests. For example, we use Personal Information to contact users in response to questions, process and fulfill reservation requests, solicit feedback from users, provide technical support, and inform users about promotional offers.
We may share Personal Information with outside parties if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to meet any applicable legal process or enforceable governmental request; to enforce applicable Terms of Service, including investigation of potential violations; address fraud, security or technical concerns; or to protect against harm to the rights, property, or safety of our users or the public as required or permitted by law.
Non-Personal Information
In general, we use Non-Personal Information to help us improve the Service and customize the user experience. We also aggregate Non-Personal Information in order to track trends and analyze use patterns in the app. This Privacy Policy does not limit in any way our use or disclosure of Non-Personal Information and we reserve the right to use and disclose such Non-Personal Information to our partners, advertisers and other third parties at our discretion.
In the event we undergo a business transaction such as a merger, acquisition by another company, or sale of all or a portion of our assets, your Personal Information may be among the assets transferred. You acknowledge and consent that such transfers may occur and are permitted by this Privacy Policy, and that any acquirer of our assets may continue to process your Personal Information as set forth in this Privacy Policy. If our information practices change at any time in the future, we will notify you through the app or via email so that you may opt out of the new information practices. We suggest that you check this policy periodically if you are concerned about how your information is used.
III. HOW WE PROTECT INFORMATION
We implement security measures designed to protect your information from unauthorized access. Your account is protected by your account password and we urge you to take steps to keep your personal information safe by not disclosing your password and by logging out of your account after each use. We further protect your information from potential security breaches by implementing certain technological security measures including encryption, firewalls and secure socket layer technology. However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software. By using our Service, you acknowledge that you understand and agree to assume these risks.
IV. YOUR RIGHTS REGARDING THE USE OF YOUR PERSONAL INFORMATION
You have the right at any time to prevent us from contacting you for marketing purposes. When we send a promotional communication to a user, the user can opt out of further promotional communications by following the unsubscribe instructions provided in each promotional message. You can also indicate that you do not wish to receive marketing communications from us in the Settings section of the app. Please note that notwithstanding the promotional preferences you indicate by either unsubscribing or opting out in the Settings section of the app, we may continue to send you administrative communications including, for example, periodic updates to our Privacy Policy.
V. LINKS TO OTHER WEBSITES
As part of the Service, we may provide links to or compatibility with other websites or applications. However, we are not responsible for the privacy practices employed by those websites or applications or the information or content they contain. This Privacy Policy applies solely to information collected by us through the Service. Therefore, this Privacy Policy does not apply to your use of a third party website or application accessed through our Service. To the extent that you access or use third party services through our app, then the privacy policy of that other website or application will apply to your access or use of that site or application. We encourage our users to read the privacy statements of other websites and applications before proceeding to use them.
VI. CHANGES TO OUR PRIVACY POLICY
The Company reserves the right to change this policy and our Terms of Service at any time. We will notify you of significant changes to our Privacy Policy by sending a notification through the app or other communication methods available to us. Significant changes will go into effect 30 days following such notification. Non-material changes or clarifications will take effect immediately. You should periodically check the app and this privacy page for updates.
VII. CONTACT US
If you have any questions regarding this Privacy Policy or the practices of the Service, please contact us by sending an email to hello@spot.nyc.
Last Updated: This Privacy Policy was last updated on November 20, 2025.